Shipping Policy

We currently have a 5 full business day processing time for all orders. Thank you for your patience!

For shipping information regarding “PREORDER” items, please visit our .

Order Processing & Shipping Times

Please allow 5 full business days (Monday–Friday, excluding weekends and holidays) from the date of purchase for your order to be processed, unless otherwise stated at checkout. This processing time applies to all orders, including priority shipping orders.

Please note that shipping time frames displayed at checkout reflect transit time only and do not include order processing time. Processing times may occasionally be extended during periods of high order volume, product launches, or holidays.

Shipping time frames are provided by UPS and USPS, and are not guaranteed or refundable once an order has shipped.

Tracking Information

Once your order has been fulfilled and shipped, tracking information will be sent to the email address provided at checkout.

“PREORDER” Items

Orders containing “PREORDER” items will ship only once all preorder items in the order have arrived and are available for fulfillment. If you would like in-stock items to ship separately from preorder items, please place separate orders for ready-to-ship and preorder products.

For additional information about preorder timelines and shipping, please visit our .

Shipping Address Accuracy

Customers are responsible for ensuring that their shipping address is accurate and complete at checkout and in their order confirmation email. Once an order has shipped, we are unable to make address changes and are not responsible for orders delivered to an incorrectly entered address.

Refunds or replacements will not be issued for orders shipped to an incorrectly entered address unless the shipment is returned to and received at our warehouse.

Signature Upon Delivery

For security purposes, select orders may require a signature upon delivery.